Flare conducted a detailed time-in-motion study a few years ago, leading to process mapping and root cause analysis. This highlighted aspects and areas of our business that were creating the greatest challenges and driving our costs. While they have completed more studies for us, this core information and insight is still used today, highlighting its value to us in understanding our business. They continue to be a first source of reference for me when I need to get an independent view of my business.
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