Flare Design
Services
Clients
Contact Centre Wish List!
April 08, 2013
by Richard
0 Comment
Most contact centre managers and operations would love to have the number of enabling technologies Inland Revenue has implemented.
Continue Reading →
Transformation Program
June 07, 2012
by
Hamish
0 Comment
How do you design and deliver multiple projects and achieve the level of business adoption to ensure success?
Continue Reading →
Service Transformation
March 14, 2012
by
Hamish
0 Comment
We've been fortunate to be engaged on a number of customer service transformation programs...
Continue Reading →
Step 1: Operational Model
November 15, 2011
by
Hayley
0 Comment
To ensure the investment is leveraged, any contact centre technology deployment should start with alignment to the operating model.
Continue Reading →
Contact centre effectiveness
April 07, 2011
by Richard
0 Comment
As a trusted advisor we've been able to consistently drive efficiency improvements into the Energy Centre.
Continue Reading →
Twitter Widget
Twitter feed loading
Portfolio